Delivery information

📦 Delivery Policy

At Luxuries , we are committed to delivering your products as quickly as possible, with professionalism, care and transparency.

🕒 Processing and shipping times

  • All orders are processed within 24 working hours after payment confirmation.

  • Parcels are then shipped within 48 to 72 working hours , except in exceptional cases (public holidays, high demand).

🚚 Delivery methods and areas

  • Delivery is made to your home or to a collection point (depending on your choice at the time of ordering).

  • We deliver throughout the country. For remote or hard-to-reach areas, an additional delay may apply.

  • A tracking number will be provided to you as soon as the package is sent so you can follow its progress in real time.

💰 Delivery fees

  • Delivery costs are calculated automatically at checkout based on your location.

  • Free delivery is possible from a certain purchase amount.

📬 Delivery address

  • Please ensure that the address provided is correct and complete.

  • We cannot be held responsible for delays or loss of packages due to an error in the delivery address.

❗ Damaged or unreceived package

  • If your package is damaged upon receipt, take photos and contact us within 48 hours .

  • If you do not receive your order after the estimated delivery date, our customer service team is available to assist you and investigate.